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The Role of Testing within Successful Digital Transformations with James Hill (Global Professional Services Delivery Director at Tribal Group) – Part 1

The BTN, in partnership with Prolifics Testing, brings together some of the leading testing and quality assurance professionals across industry to go further into depth about the role of testing within successful digital transformations.

The 2019-20 World Quality Report found that when they asked business leaders to rate factors in terms of the impact made on increasing the company QA and testing budget, ‘Increased amount of developments and releases’ rated the highest. Clearly, the highly iterative nature of these new DevOps and agile methodologies is both a blessing and a curse: on one hand, the software can be changed more easily and more quickly, but on the other, these changes bring increased scope for creating defects, putting more and more pressure on the testing team.

In part 1 of this series with James Hill (Global Professional Services Delivery Director at Tribal Group), we look at the importance of delivering faster and more frequently, whilst maintaining quality.

James approaches this question slightly differently from our other thought leaders from this series as Tribal operates as a supplier of the software to their end clients within the education sector.

The scale of the project fluctuates considerably within education and James highlights the desire to get to testing as quickly and efficiently as possible so that the user can test whether the project is fit for purpose, especially as requirements can change as projects roll on.

James highlights the unique challenges around inflexible deadlines due to the way educational institutions operate and how this impacts the ‘successful’ side of the digital transformation.

Moving onto the evolution of transitioning a QA team into a world-class engineering team, James discusses how project ownership has evolved from a single team task to a wider business project and some of the impacts a true technology-led business now have.

James discusses some of the expectations that users now have about the product and how Tribal have had to evolve their UX, engagement and stickiness of their solutions to engage an audience.

About Prolifics Testing

Prolifics Testing is a specialist IT consultancy with a total focus in software testing – automation, performance, consultancy and training. They deliver high quality, flexible software QA and testing services, outsourced testing on demand, supporting their clients with digital transformation, business as usual and specialist testing disciplines.

They are part of the Prolifics Group, a global IT service management company with ~1000 employees across the US, Canada, India, and Germany. Prolifics Testing are proud to be partnered with Micro FocusSauce Labs and Ranorex, among others.

If you would like to find out more about the benefits an on-demand testing service can bring to your organisation, please contact Prolifics Testing below for a no-commitment consultation, PoC, or tool demonstration.

 

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