Michael Smart is a senior User Experience (UX) designer. He is also a co-founder of Berlin-based digital design agency AJ&Smart whose approach recommends that you must first ‘solve problems, then decorate’.
Michael has a wealth of experience in the industry having done work with high profile organisations such as Deutsche Telekom, Dual Citizen/ lets feedback and customer feedback analysis tool, Honestly.
In this video, Michael discusses the point at which you should be calling in a UX designer and what is in store once help has been enlisted.
For more information about AJ&Smart please follow this link: http://ajsmart.com/
To watch Jonathan Courtney’s video (also a co-founder at AJ&Smart) on TTN TV please follow this link: http://www.thettn.tv/headlines/jonathan-courtney.aspx
