Louise Bunting, Director at JLIT, is a seasoned IT professional with a wealth of experience across high profile organisations, such as Tokyo-Mitsubishi, UFJ, Deutsche bank and Barclays. Now a director at JLIT, she specialises in IT programme management, IT contract management, technical programme management, IT strategy, IT vendor management, process improvement and business change.
In this exclusive interview with the Technology Transformation Network, Louise discusses how support models are affected within a multi-vendor environment and pays specific attention to SMEs who have limited IT resource.
