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System Configuration & Maintenance:
- Configure, update, and maintain Workday modules, including HCM, payroll, finance, and benefits.
- Support the development and testing of new system features and ensure they align with business requirements.
- Monitor system performance, conduct regular audits, and troubleshoot any issues related to the Workday platform.
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Data Analysis & Reporting:
- Generate, analyse, and interpret Workday reports and dashboards for insights that support business decisions.
- Develop custom reports and analytics, including calculated fields, composite reports, and dashboards.
- Ensure data accuracy and integrity through regular audits and data validation.
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User Support & Training:
- Serve as the primary point of contact for Workday-related queries and provide technical support to end-users.
- Conduct user training sessions, create training materials, and improve user adoption by enhancing the user experience.
- Assist with resolving technical issues by working with end-users and IT teams to troubleshoot and correct problems.
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Project Management:
- Collaborate on Workday implementation projects, from planning and development to testing and deployment.
- Coordinate and support upgrade processes, ensuring minimal disruption to daily operations.
- Work cross-functionally with HR, finance, payroll, and IT teams to ensure that all Workday modules integrate seamlessly.