In episode 3, Martin Blackburn (UK People Director at KPMG) uses his expertise to discuss ‘hot topics’ in HR; engagement and trust and how the two link.
He considers how the working population mistrust large organisations following the financial crisis, and how millennials view working differently, potentially further decreasing trust levels. Trust links to engagement, and engagement is integral to success. With 5 generations in the workforce, engagement is a top priority for organisations.
There are 4 main areas of focus for organisations aiming to improve engagement:
– Create a compelling strategic narrative
– Work with inspiring leaders
– Provide engaging managers to champion practices
– Create a colleague voice for employees to feel represented
The ability to measure data around engagement is integral to identifying its success. Martins provides suggestions on how you can obtain feedback on engagement and the importance of analysing it.
Bio
Martin originally qualified as an auditor at EY before moving into HR there, becoming HR Director for their London office. Following 8 years spent at the international law firm, Baker McKenzie as their UK HR Director, he joined KPMG, where is currently UK People Director.
