Are you a key player in the customer lifecycle? Where does your team significantly influence the customer’s journey?
The drive to thrive in the current economic climate must come from all employees having a commercial mindset. From initial contact to post-purchase support, your actions shape their experience. Effective engagement builds trust and loyalty, while personalised assistance fosters satisfaction. Timely problem-solving and genuine care enhance retention and advocacy, driving business success.
We are delighted to bring you an exclusive roundtable for executive leaders from some of Berlin’s most exciting and innovative organisations.
The conversation will be attendee-led but will likely follow the below agenda points:
- During the tighter economic landscape, what tools are you using/building to get customers quicker?
- What is your business doing to stay competitive with your customers?
- How are you skilling your workforce to adapt to these times?
Simply fill in the below form to register your interest in our event.
Refreshments will be provided and attendance is free. The event will take place in an incredible venue where we previously hosted similar events: AMANO Rooftop Conference, in Berlin Mitte, Germany.
