The BTN’s partnership with AI&Robotics Events’ brings you Chris Ezekiel (Founder and CEO at Creative Virtual), on chatbots and your customers: A realistic look at using AI and machine learning.
When it comes to AI, chatbots and virtual agents, enterprises need to make decisions based on realistic expectations but shouldn’t shy away from incorporating this technology into their customer support strategy and plans. Chris draws on his extensive experience working with organisations around the globe to explain the realities of AI and machine learning in the world of enterprise chatbots.
This video is part of The BTN’s partnership with AI&Robotics Events.
