Customer Success Lead – Cloud Solutions
Are you passionate about helping customers succeed with complex, cloud-based platforms? Join our team and be a key player in supporting our customers as they navigate their digital transformation journey!
What You’ll Do:
- Be the main point of contact for our customers, ensuring they achieve their goals and maximize the value of our solutions.
- Collaborate with Product Owners and Documentation teams to refine customer journeys and enhance user experiences.
- Support customer migrations and onboarding, offering guidance through technical and non-technical challenges.
What We’re Looking For:
- Proven experience in customer success, preferably within cloud-based platforms (IaaS/PaaS).
- Strong understanding of Kubernetes, DevOps practices, and infrastructure automation.
- Excellent communication skills in English (German B2 is a plus).
If you’re ready to make a real impact and drive customer success, we want to hear from you!
Apply Now!
