In this video, Rio discusses the cultural change organisations are experiencing especially with the increasing influence of technology. She looks at the importance of bottom-up communication, emphasising the effect of establishing a ‘ground-level’ understanding of customer experience, to ensure the right strategy is in place.
Rio Saunders is a seasoned 3PM professional. Her most recent career placements have included global organisations such as HSBC, RBS, GSK & Balfour Beaty where she has spent the past 5 years in various project & programme management roles.
Her professional mission has been focused around helping complex global organisations perform whilst they simultaneously transform. Rio is a tenacious problem solver who finds the challenges of a programme like a big corporate jigsaw puzzle that can be conquered with relentless focus.
Rio’s exposure to the intricate complexities of traditional organisations that are struggling to transform, has allowed her to build a strong point of view around how to “make the elephant dance”.
