Pankaj Jain (PJ) is Head of Change at State Street and is on the panel around ‘Accelerating Delivery & Performance’ on Friday 12th October.
PJ delves into his own experience as a leader of change in his organisation of doing the ‘what’ very well but doing the ‘how’ even better.
Challenges for organisations are discussed around the clarity across leadership teams when it comes to organisations vision or on the flip-side, whether there is even the capability to execute such change.
What can organisations do to make change stick? How can digitisation help? Should we continue to focus on client-first led delivery or start to adjust our mindsets?