David Griffith-Sackey from Dale Carnegie discusses how to get your team to perform consistently in the long-term. He provides 4 steps that can help you achieve that; Identifying the results you want to achieve, you then assess the attitude of individuals looking at their ability to take on this new skill and encourage buy-in, build knowledge around how your teams will respond, and finally, providing the practice time to hone this knowledge into a skill.
The Business Transformation Network has posted this video in partnership with the Dale Carnegie.